FAQ
Frequently Asked Questions
Find answers to common questions about our refrigeration services, parts, and process.
General Questions
What areas do you serve?
We serve supermarkets across the continental United States. Our team travels to your location for larger projects. For parts orders, we ship nationwide.
Do you use subcontractors?
No. All work is performed by our own trained team. This ensures consistent quality and accountability on every project.
How long have you been in business?
Worker Enterprises has been providing refrigeration services since 2006. We have nearly two decades of experience with supermarket refrigeration equipment.
What brands do you work with?
We service all major refrigeration case brands including Hussmann, Hillphoenix, Kysor/Warren, Tyler, and Sanyo/Panasonic. We also work with less common brands.
Reskinning Questions
How long does reskinning last?
Quality reskinning with proper surface preparation typically lasts 5-7+ years. Longevity depends on store conditions and daily wear, but our methods ensure maximum durability.
Can you match our existing store design?
Yes. We work with a range of finishes and colors to match your store's aesthetic. We can provide samples for approval before work begins.
How long does reskinning take?
Timeline depends on the number of cases. We schedule work during off-hours when possible. Most projects complete within days, not weeks.
Is reskinning better than replacing cases?
For cases in good mechanical condition, reskinning is significantly more cost-effective than replacement—typically 20-30% of the cost of new cases while achieving a like-new appearance.
LED Conversion Questions
What color temperature should I choose?
For most grocery applications, 4000K provides a neutral white that works well across meat, dairy, and frozen. We can discuss specific needs for different departments.
Will LED conversion affect refrigeration efficiency?
LEDs generate less heat than fluorescent tubes, which can actually improve refrigeration efficiency. Your compressors may run less frequently, reducing energy costs.
How much energy will I save?
LED conversions typically result in 30-40% energy savings on lighting. The exact amount depends on your current fixtures and usage patterns.
How long do LEDs last?
Quality LEDs last 50,000+ hours compared to 10,000-20,000 hours for fluorescent tubes. This means years of reduced maintenance and replacement costs.
Parts & Ordering
How do I order parts?
Contact us with your case brand, model (if known), and the parts you need. We can help identify correct parts if you're unsure. Photos of existing parts are helpful.
What if I don't know the exact part number?
Send us photos of the case and the part in question. Include serial numbers or model plates when possible. We can help identify the correct replacement.
How quickly can you ship parts?
Common parts ship within 1-2 business days. Special order parts may take longer depending on availability. We'll provide estimated lead times when you order.
Do you sell OEM parts?
We offer both OEM and quality aftermarket parts. We'll recommend the best option based on availability, price, and your specific needs.
Pricing & Process
How do I get a quote?
Use our Quote Builder to provide project details, or contact us directly. We'll review your information and provide a detailed quote within 1-2 business days.
Do you require a deposit?
Yes, we typically require a deposit before beginning work. Deposit requirements vary by project size and scope. Terms are outlined in our quotes.
What payment methods do you accept?
We accept checks, credit cards, and ACH transfers. Payment terms are discussed during the quoting process.
Do you offer warranties?
Yes. We stand behind our work with warranties on both materials and labor. Specific warranty terms are provided with each project quote.
Still Have Questions?
We're here to help. Contact us and we'll get back to you promptly.
Ready to Start Your Project?
Get a quote for your refrigeration needs.